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Provides city government services and programs to the residents of the city, including access to utility service providers that deliver essential services such as natural gas, electricity, water, telephone, propane, home heating oil, and other energy alternatives. Residents may also have options to select from competing sources for electricity, natural gas, and telephone services in areas where power deregulation has occurred. 

Additionally, the city government oversees the office of the city clerk, which is responsible for maintaining records of city activities and transactions, preparing and publishing official notices, maintaining the city code, coordinating and preparing agendas for city council meetings, and recording meeting minutes.

Offers workshops that teach individuals and families how to get more out of money and how to save money for financial goals. This is a series of workshops that are a blend of instruction and hands on activities so each concept can be mastered. 

Provides tax forms, and handles property taxes and motor vehicle registration.

Offers maternity services to those in need. A complete range of educational classes, birthing facilities, and post-birth care options are available. Call for more information to arrange a tour or to register for classes. Services include breast- feeding consultation, prepared brother and sister and grand-parenting classes, mother and baby exercise, and infant and child CPR, etc. Call for more information regarding postpartum depression.

Provides a voucher for those in need of clothing, furniture and/or household goods to be used at the Trinkets and Togs thrift store.

Responsible for the following correctional facilities: ANAMOSA STATE PENITENTIARY (319-462-3504): ASP is a high medium security men's facility emphasizing academic and vocation education, psychological service and counseling, cognitive skills training, licensed substance abuse program, family violence prevention, pre-release programming, and prison industries. ASP serves as the reception and classification center for all juvenile males adjudicated to the adult institutional corrections system CLARINDA CORRECTIONAL FACILITY (712-542-5634): A medium security men’s institution emphasizing: academic education, violence prevention, anger management, parenting programs, psychological counseling, cognitive skills training, substance abuse program, prison industry (trailer production), private family visitation, reentry program, pre-release program, vocational training, and special needs programs FT. DODGE CORRECTIONAL FACILITY (515-574-4700): A medium security men’s facility, emphasizing: academic and vocational education, psychological services and counseling, cognitive skills training, substance abuse program, reentry programs, anger management, parenting programs, family violence program, and MIFVPP IOWA CORRECTIONAL INSTITUTION FOR WOMEN, MITCHELLVILLE (515-725-5042): Serves as the reception and classification center for all females entering the adult institutional corrections system. A medium security women's facility emphasizing academic and vocational education, prison industries, psychological counseling, cognitive skill training, substance abuse programs, violence prevention, pre-release program, reentry programs, anger management and parenting programs IOWA MEDICAL & CLASSIFICATION CENTER, CORALVILLE (319-626-2391): IMCC serves as the reception and classification center for all males 18 years of age and older entering the adult institutional corrections system. After extensive testing and assessment of risk, health and cognitive skills, they are then processed on to other facilities. A medium security general population unit is in operation at IMCC, as well as, a special needs unit with both medical and mental health beds. IMCC also runs the only licensed forensic psychiatric hospital in the state, providing inpatient psychiatric and evaluation service to non-adjudicated patients IOWA STATE PENITENTIARY, FT. MADISON (319-372-5432): A maximum security prison facility for men emphasizing: academic and vocational education, prison industries, psychological counseling, cognitive skills training, and offender treatment MT. PLEASANT WOMEN'S UNIT, Mt. Pleasant (319-385-9511): A medium/minimum security institution for women emphasizing cognitive based programming including substance abuse, sex offender programming, thinking for a change, and academic programming. In addition, mental health re-entry and recreation services are provided NEWTON CORRECTIONAL FACILITY (641-792-7552): A medium security facility for men. Includes: violence prevention, anger management, parenting programs, psychological counseling, cognitive skills training, licensed substance abuse program, pre-release programs, off grounds work programs, Storybook, GED and literacy, CALM, Thinking for Success, criminality, Braille, Key-life skills, Blackhawk County Re-entry, prison industries, etc. NORTH CENTRAL CORRECTIONAL FACILITY, Rockwell City (712-297-7521): A minimum security facility for men emphasizing academic and vocational education, psychological counseling, cognitive skills training, licensed substance abuse program, parenting programs, leader dog training, family violence prevention, pre-release program, anger management, off grounds work, prison industries, and many other programs. OTHER CONTACTS: Ft. Des Moines Work Release Program: 515-242-6956 Re-Entry Resources: [email protected]

Offers family based immigration (bringing a family member from another country), asylum, immigrant victims of crime, domestic violence, or human trafficking, DACA, citizenship , and minors who are in the USA without their parents.

Consultation clinics are routinely held in Bloomington-Normal, Champaign, Kankakee, Springfield, Peoria, and Carbondale. See website calendar for meeting information.

Emergency, agency-supported, and kinship/relative foster care including respite care for children and youth ages birth-18.

Offers HAWK-I which provides the CHIP benefits (Children's Health Insurance Program) which offers health care insurance coverage for Iowa children in families with limited incomes. Depending on the size of the family Hawk-I is from free to no more than $40.00 per month; See website for income guidelines. TO APPLY call 1-800-257-8563 or visit www.hawk-i.org

Offers sexual health and wellness services including free pregnancy tests, STD/STI testing, HIV testing and treatment (PrEP/PEP), Case Management, anal Pap Smears, free condoms, outreach and prevention education, and more.

Provides general health care needs, including preventive care as well as urgent problems of adult and pediatric patients.

Outpatient mental health counseling for individuals and families, including children and  youth ages 6 and older.

Services also include:

• Crisis intervention (for current clients)
• Pre-hospital screening
• Mental health assessments
• Case management
• Community support
• Psychiatric evaluation

Offers a year-long Life Recovery program for men that are struggling with addiction and other life controlling issues. The program includes life skills classes, job readiness training, substance abuse counseling, recovery groups, spiritual development, educational opportunities and much more. Intakes are done through Bethel Mission

Offers educational classes with experienced facilitators on everything from prenatal care and childbirth to breastfeeding and newborn care. The goal is to set clients up for success in pregnancy and in parenthood through educational classes.

Provides holistic services such as massage, reflexology and healing touch. Also offers numerous programs and retreats on ecology, spirituality and holistic health.

Emergency Assistance may be available for adults with minor children.  Limited to rental situations only. Emergency Assistance is available only once in a 24-month period.

Provides inpatient and outpatient mental health services. Services include treatment for depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, self-harm and suicidality, family/relationship problems, OCD, and confusion/memory loss.