Insurance Consumer Protection | Illinois Department of Insurance
115 South LaSalle Street, 13th Floor, Chicago, IL 60603
Eligibility
No restrictions
Required documents
Varies depending on services
(312) 814-2420
Voice·
Main Phone
Websitehttps://idoi.illinois.gov/
Email[email protected]
Application process
A consumer may phone in a complaint, file a complaint online at the website, or file a complaint by mail
Fees
No fees
Service area
IL
Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.
Date of Last Formal Update
06/16/2025
Data provided by
United Way of the Midlands
What's Here
Providing organization
Illinois Department of Insurance
Protects consumers by providing assistance and information, by regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace.