Utility Service Payment Assistance | DuPage County Community Services
421 North County Farm Road, Wheaton, IL 60187
Eligibility
Resident of DuPage County; Total gross household income may not be more than 200% of federal poverty level; Applicant must be the customer of record with the utility company.
Required documents
Proof of income for all household members for the 30 days prior to the appointment
Social security cards or ITIN (Individual Taxpayer Identification Number) for all household members
Copy of current electric bill within last 30 days
Copy of rental agreement (if renting) showing that utilities are included, the monthly rental amount, and landlord contact.
Hours
Monday to Friday, 8:00 am - 4:30 pm
800-942-9412
Voice·
Toll Free
630-620-0804
Voice·
Home Delivered Meals
866-800-1409
Voice·
After-Hours Hotline
630-407-6502
Voice·
TDD
630-407-6500
Voice·
Main
630-407-6501
Fax·
Fax
Languages
Spanish, English; Language Interpreter service available.
Application process
(1) Call DuPage County Community Services to speak with Intake and Referral, or contact your local township office, to schedule an appointment, (2) A phone intake will be completed to determine program eligibility, (3) If eligible, an appointment will be provided, (4) Applicants will need to provide all required documents at the time of appointment.
Fees
No Fees.
Service area
Dupage County, IL
County department overseeing several community programs, including Aging and Disability Services, Community Development, Family Center, Housing Supports and Self-Sufficiency, and Intake and Referral. The department also provides assistance through the Low Income Housing Energy Assistance (LIHEAP) program and manages the 211 DuPage resource database.
Date of Last Formal Update
06/04/2025
Data provided by
211 DuPage County
What's Here
Providing organization
DuPage County Community Services
County department overseeing several community programs, including Aging and Disability Services, Community Development, Family Center, Housing Supports and Self-Sufficiency, and Intake and Referral. The department also provides assistance through the Low Income Housing Energy Assistance (LIHEAP) program and manages the 211 DuPage resource database.