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Electric Service Providers | COMED - Outage Alerts Program

Eligibility
Open to all
Hours
Text alert system notification is available 24/7 Administrative Hours Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM
800-572-5789
Voice·

TTY

800-334-7661
Voice·

Information Line

Languages
Interpreter services available
Application process
Enroll by texting ‘ADD OUTAGE’ to 26633 (COMED) Documents Required: None
Fees
No fee
Service area
Lake County, IL
Provides text message alerts of estimated restoration times and other important outage information. To view current outages in the area, visit website. Also provides preparedness information for:
  • ​​​Customers with special needs
  • Commercial customers
  • How t​​​o protect your food
  • What to do during outages
  • What to do after outages
Date of Last Formal Update
06/18/2025
Data provided by
Lake County 211
Providing organization
COMED
Company that provides electricity service to residents of Northern Illinois.