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Utility Bill Payment Plans | NICOR GAS - Percentage of Income Payment Plan

2424 Washington Street, Waukegan, IL 60085

Eligibility
  • Must be a Nicor Gas residential customer in Lake County
  • Must be LIHEAP approved, at or below 200% of the federal poverty level based on the following guidelines:
Family Size - Maximum Gross Monthly Income 1 $2,430 2 $3,287 3 $4,143 4 $5,000 5 $5,857 6 $6,713 7 $6,985 8 $7,775 9 $7,944 10 $8,113
Hours
Service Hours - Community Action Partnership Monday: 9:00 AM - 4:00 PM Tuesday: 9:00 AM - 4:00 PM Wednesday: 9:00 AM - 4:00 PM Thursday: 9:00 AM - 4:00 PM Friday: 9:00 AM - 4:00 PM Service Hours - Nicor Gas Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM
888-642-6748
Voice·

Nicor Gas Customer Service

800-785-6055
Voice·

TDD Line

Languages
Spanish
Application process
Call Community Action Partnership to schedule an appointment. Annual recertification required. Documents Required:
  • Photo ID
  • Proof of income for the last 30 days
  • Social Security cards for all household members
  • Current utility bill
Fees
No fee
Service area
Lake County, IL
Allows customers to pay an adjusted amount for energy bills based on monthly income. Customers pay a minimum monthly payment of 6% of their gross monthly income. Also offers a bill credit for every on-time payment made. **Program is run by Community Action Partnership for Nicor Gas.
Date of Last Formal Update
07/18/2025
Data provided by
Lake County 211
Providing organization
NICOR GAS
Provides gas emergency and general assistance services along with other resources