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Long-Term Care Ombudsman | Office of the State Long-Term Care Ombudsman

Jessie M. Parker Building, 510 East 12th Street, Suite 2, Des Moines, IA 50319

Eligibility
Open to anyone residing in a licensed nursing facility, assisted living program, residential care facility or elder group home
Required documents
None
(515) 725-3333
Voice·

Main Phone

(866) 236-1430
Voice·

Toll-Free

Application process
Call for services
Fees
None
Service area
IA
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities. Assistance may include: investigation and work to resolve the problem, information on laws and regulations, how to choose a long-term care facility or answering questions about life at a facility. Assist callers in level of care needed (info about nursing homes, residential care, elder group homes, assisted living). All services are confidential and free of charge.
Date of Last Formal Update
03/11/2025
Data provided by
United Way of the Midlands
Providing organization
Office of the State Long-Term Care Ombudsman
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities.