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Natural Gas Service Providers | NORTHSHORE GAS - Start, Stop, and Transfer Services

Eligibility
Must be a Northshore Gas customer in Eastern Lake County None of your previous accounts can be in arrears. Your request is processed in two business days. Once your request has been processed, you will receive an email confirmation.
Hours
Service Hours Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 3:00 PM
866-556-6003
Voice·

Servicios al Cliente

866-556-6007
Voice·

TDD Line (M-F 7 AM - 7 PM)

866-556-6004
Voice·

Residential Customer Service Center

Languages
Spanish
Application process
Call for assistance or complete an online application if you need to start, stop, or transfer services. If you have been asked to send proof of identity documents, please email them to: [email protected] Documents required:
  • No information has been provided by the Agency. Please call for details.
Fees
No fee.
Service area
Deerfield (Riverwoods), IL Libertyville (Mettawa), IL Lincolnshire (Half Day), IL Lake Bluff (Green Oaks), IL Lincolnshire, IL Vernon Hills (Indian Creek), IL Grayslake (Wildwood), IL Antioch (Old Mill Creek), IL Lake Forest (Green Oaks), IL Fort Sheridan, IL Russell, IL Lake Zurich (Hawthorn Woods), IL North Chicago, IL Wadsworth (Beach Park), IL Libertyville (Green Oaks), IL Gurnee, IL Lincolnshire (Prairie View), IL Lake Villa (Lindenhurst), IL Round Lake (Round Lake Beach), IL Lake Villa (Venetian Village), IL Waukegan (Beach Park), IL Buffalo Grove, IL Antioch, IL Lake Bluff (Knollwood), IL Waukegan (Park City), IL Lake Forest (Mettawa), IL Zion (Beach Park), IL Highwood, IL Mundelein (Long Grove), IL Grayslake (Gages Lake), IL Lake Zurich (Long Grove), IL Fort Sheridan (Highland Park), IL Wheeling, IL Deerfield (Bannockburn), IL Vernon Hills, IL Great Lakes (North Chicago), IL
Offers to stop services at properties for moving purposes and start them at the new properties. Also upgrades and installs new services at new properties.
Date of Last Formal Update
07/24/2025
Data provided by
Lake County 211
Providing organization
NORTHSHORE GAS
Provides general and specialized gas services and resources