Specialized Telecommunications Equipment | Illinois Telecommunications Access Corporation
3001 Montvale Drive, Suite A, Springfield, IL 62704
Eligibility
A legal resident of the State of Illinois; Have active phone service (standard, cellular, pre-paid); Application signed by a hearing professional
Required documents
Completed application, with doctor's signature if submitting hard copy
Proof of residency (government issued photo ID or piece of mail showing same name and address as listed on application)
Hours
Monday to Friday, 8:00 am - 4:30 pm
711
Voice·
Illinois Relay
217-698-0942
Voice·
FAX
800-841-6167
Voice·
Toll Free
800-501-0864
Voice·
Illinois Relay - Spanish TTY
800-501-0865
Voice·
Spanish Toll Free
Websitehttps://www.itactty.org
Languages
Spanish, English
Application process
(1) Visit website to fill out application online, or download the application or call to request (2) Fill out the application and have it signed by your doctor, audiologist or other authorized person (3) Send or submit your application to ITAC
Fees
No Fees
Service area
IL
Provides vouchers for accessible telephones to Illinois residents who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech-Disabled.
Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.
Date of Last Formal Update
10/22/2025
Data provided by
211 DuPage County
What's Here
Providing organization
Illinois Telecommunications Access Corporation
Provides vouchers for accessible telephones to Illinois residents who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech-Disabled.
Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.