Travel Directions/Trip Planning | Regional Transportation Authority
175 West Jackson Boulevard, Suite 1550, Chicago, IL 60604
Eligibility
None
Required documents
None
Hours
Monday to Friday, 8:30 am - 5:00 pm
312-913-3120
Voice·
Mobility Education Training
312-913-3110
Voice·
Ride Free and Reduced Fare
312-913-3126
Voice·
Mobility Education Presentations
312-913-3200
Voice·
Administrative Office
888-782-1008
Voice·
TRA Transit Benefit Fare Program
312-663-HELP
Voice·
RTA Mobility Services Helpline
312-836-7000
Voice·
Travel Information
312-663-4357
Voice·
Mobility Services Helpline
Websitehttps://www.rtachicago.org
Languages
English
Application process
Visit https://www.rtachicago.org/riders/how-to-ride or call for assistance.
Fees
No Fees, Self-Pay
Service area
Cook County, IL
Kane County, IL
Will County, IL
Mchenry County, IL
Lake County, IL
Dupage County, IL
Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.
Date of Last Formal Update
10/20/2025
Data provided by
211 DuPage County
What's Here
Providing organization
Regional Transportation Authority
Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.