311 City Services - City of Chicago 311 City Services - Main Office
2111 West Lexington Street, Chicago, IL 60612
Hours
Mon 24/7
Tue 24/7
Wed 24/7
Thu 24/7
Fri 24/7
Sat 24/7
Sun 24/7
311
Voice
(312) 744-5000
Voice
Websitehttps://311.chicago.gov
Languages
Chinese, Polish, Spanish, English
Interpretation services
Translation services available
Application process
City of Chicago residents can request a service or report an issue by contacting the 311 hotline or by accessing the online service request portal. Residents may also access the service request portal by downloading the CHI311 Mobile App.
Fees
Free
Service area
Chicago, IL
City of Chicago 311 City Services offers a platform for connecting Chicago residents with information, non-emergency service requests, and reporting non-emergency issues. The 311 hotline, staffed 24/7, acts as an access point for many of the city's most commonly requested services, including: Street Light OutGarbage Cart Black Maintenance/ReplacementRodent Baiting/Rat ComplaintTree TrimGraffiti RemovalPothole in StreetAbandoned Vehicle ComplaintTree DebrisAlley Light OutSanitation Code ViolationThe 311 hotline also provides intake for programs offered by city departments, such as:City of Chicago DFSS Senior Well-Being ChecksCity of Chicago DFSS Mobile Crisis Response Team
Data provided by
211 Metro Chicago
What's Here
Providing organization
City of Chicago 311 City Services
City of Chicago 311 City Services assists with non-emergency city services and provides information on events, programs, and agencies within the City of Chicago.