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Telecommunication Relay Services | Illinois Telecommunications Access Corporation

3001 Montvale Drive, Suite A, Springfield, IL 62704

Eligibility
Be a legal resident of the State of Illinois; Have active phone service (standard, cellular, pre-paid); Deaf, Hard-of-Hearing, Speech-Disabled, or Deaf-Blind
Required documents
None
Hours
Monday to Friday, 8:00 am - 4:30 pm
711
Voice·

Illinois Relay

800-501-0864
Voice·

Illinois Relay - Spanish TTY

800-501-0865
Voice·

Spanish Toll Free

800-841-6167
Voice·

Toll Free

217-698-0942
Voice·

FAX

Languages
Spanish, English
Application process
Call 7-1-1 or visit website for more information www.itactty.org/illinois-relay
Fees
No Fees
Service area
IL
Provides vouchers for accessible telephones to Illinois residents who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech-Disabled. Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.
Date of Last Formal Update
10/22/2025
Data provided by
211 DuPage County
Providing organization
Illinois Telecommunications Access Corporation
Provides vouchers for accessible telephones to Illinois residents who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech-Disabled. Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.