Skip to content
Illinois 211 home page
Report

Tax Appeals/Audit Assistance | Ladder Up

350 North Orleans Street, Suite C2-100, Chicago, IL 60654

Eligibility
(1) Resident with a tax dispute (2) Meet household income requirements
Required documents
Identification Proof of Income Tax document or notification
Hours
Monday to Friday, 9:00 am - 5:00 pm
312-409-1555
Voice·

Tax Assistance Toll-free Hotline

312-588-6900
Voice·

Intake

312-466-0771
Voice·

Main

Languages
English, Spanish
Application process
(1) Fill out online Application Form on website: https://www.goladderup.org/our-services/legal-tax-clinic-help/ (2) Click on "Become a Client" to access form (3) Call toll-free number and select extension 3 to reach the Clinic staff
Fees
No Fees
Service area
Dupage County, IL Cook County, IL Lake County, IL Will County, IL
Offers free income tax return preparation assistance for low-income families and individuals. Also assists income-eligible individuals with college financial aid application workshops, and financial literacy workshops.
Date of Last Formal Update
11/24/2025
Data provided by
211 DuPage County
Providing organization
Ladder Up
Offers free income tax return preparation assistance for low-income families and individuals. Also assists income-eligible individuals with college financial aid application workshops, and financial literacy workshops.