Project RELIEF | City Water, Light and Power (CWLP) - City of Springfield
Municipal Center East, 800 East Monroe Street, 4th Floor, Springfield, IL 62701
Eligibility
Open to those who meet income guidelines and have exhausted all other sources of assistance
Required documents
Varies by service
(217) 789-2070
Voice·
Alternate Number
(217) 789-2030
Voice·
Main Phone
(217) 789-2323 ext. 2
Voice·
Alternate Number
(217) 789-2430
Voice·
TTY
(217) 789-2414
Voice·
Alternate Number
(217) 789-2121
Voice·
Alternate Number
Email[email protected]
Application process
Call the CWLP Project RELIEF office on/after Dec 1; Customers meeting the minimum eligibility requirements will be scheduled for a meeting with the program administrator Fifth Street Renaissance
Fees
None
Service area
Springfield, IL
Project RELIEF is a CWLP program that offers financial assistance to customers with overdue electric or water bills who are facing service cut-off due to nonpayment. Customers may be required to cover some portion of their delinquent bills in order to receive help from Project RELIEF. Sign-up for Project RELIEF starts on or around December 1 of each year. The program runs through May or until funds are exhausted, whichever comes first.
Date of Last Formal Update
02/26/2026
Data provided by
United Way of the Midlands
Providing organization
City Water, Light and Power (CWLP) - City of Springfield
Municipal utility for Springfield, Illinois.