Medical Information Lines | MercyOne North Iowa Medical Center
1000 4th Street SW, Mason City, IA 50401
Eligibility
Open to anyone
Required documents
None
(641) 428-7777
Voice·
Main Phone
(641) 428-7000
Voice·
Main Phone
Application process
Call for assistance
Fees
None
Service area
Butler County, IA
Cerro Gordo County, IA
Chickasaw County, IA
Emmet County, IA
Floyd County, IA
Franklin County, IA
Hancock County, IA
Kossuth County, IA
Mitchell County, IA
Palo Alto County, IA
Winnebago County, IA
Worth County, IA
Wright County, IA
Mercy Family Health Line provides registered nurses 24 hours a day who are trained to provide answers to health care questions on a confidential basis. Can also help refer callers to physicians.
Date of Last Formal Update
11/20/2025
Data provided by
United Way of the Midlands
Providing organization
MercyOne North Iowa Medical Center
Critical access hospital.