Advocacy | ILLINOIS DEPARTMENT OF CHILDREN AND FAMILY SERVICES - Children Family Advocacy Services
406 East Monroe Street, Springfield, IL 62701
Eligibility
Open to all
Hours
Service Hours
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
800-232-3798
Voice·
Primary Program Phone
217-524-2029
Voice·
Alternate Program Phone
Websitehttps://dcfs.illinois.gov
Languages
None
Application process
Call for assistance
Documents Required: None
Fees
No fee
Service area
Lake County, IL
Provides information to help children & families figure out next steps, when problems arise. Complaints and concerns are handled by an advocate or passed on to a better resource.
Toll-Free Help Line during normal business hours to answer questions on:
welfare issues
problems
concerns
Date of Last Formal Update
04/16/2026
Data provided by
Lake County 211
What's Here
Providing organization
ILLINOIS DEPARTMENT OF CHILDREN AND FAMILY SERVICES DCFS
Child welfare agency. Offers various child and family protection programs and hotlines