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Centralized Intake | Primary Health Care

1200 University Avenue, Suite 110A, West Side Entrance, Des Moines, IA 50314

Eligibility
Anyone who is currently homeless or may lose housing within 14 days
Required documents
None
(515) 248-1850
Voice·

Main Phone

Application process
Come to the office for services, or attend the weekly Outreach Project at the Des Moines Central Library on Friday's 1 pm-3 pm, or call to be placed on the phone intake waitlist, phone intakes are completed Mon-Fri from 8 am-9 am, an intake worker will reach out directly to clients from the phone intake waitlist
Fees
None
Service area
Polk County, IA

Primary Health Care Centralized Intake is the centralized intake location for Polk County. Anyone experiencing homelessness can be referred to PHC for assistance. Each case manager will complete an intake with the household and may provide referrals to shelter, housing, public benefits or any other resource that will meet the household needs. Anyone who may be seeking emergency shelter for their family should come to PHC to complete an intake as all emergency family shelters placements are referred through PHC.

Also offers a shower to those who are homeless and in need.

Date of Last Formal Update
11/13/2025
Data provided by
United Way of the Midlands
Providing organization
Primary Health Care
Provides medical, dental, behavioral, and preventive services.