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Utility Bill Payment Plans | NORTHSHORE GAS - Short Term Payment Arrangement Plan Program

Eligibility
Must be a residential or small business customer with an active account. Must not currently be on a payment plan to pay off a past-due balance.
Hours
Service Hours Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 3:00 PM
866-556-6007
Voice·

TDD Line (M-F 7 AM - 7 PM)

866-556-6004
Voice·

Customer Service Center

Languages
Spanish
Application process
Call or visit website to apply Documents required:
  • No information has been provided by the Agency. Please call for details.
Fees
No fee.
Service area
Russell, IL Lake Zurich (Long Grove), IL Waukegan (Beach Park), IL Deerfield (Riverwoods), IL Deerfield (Bannockburn), IL Vernon Hills (Indian Creek), IL North Chicago, IL Wheeling, IL Lake Forest (Mettawa), IL Grayslake (Gages Lake), IL Round Lake (Round Lake Beach), IL Antioch (Old Mill Creek), IL Lincolnshire (Prairie View), IL Libertyville (Mettawa), IL Lincolnshire, IL Mundelein (Long Grove), IL Waukegan (Park City), IL Buffalo Grove, IL Gurnee, IL Antioch, IL Zion (Beach Park), IL Lincolnshire (Half Day), IL Lake Forest (Green Oaks), IL Grayslake (Wildwood), IL Fort Sheridan (Highland Park), IL Lake Bluff (Knollwood), IL Lake Bluff (Green Oaks), IL Vernon Hills, IL Lake Villa (Venetian Village), IL Libertyville (Green Oaks), IL Highwood, IL Fort Sheridan, IL Great Lakes (North Chicago), IL Lake Villa (Lindenhurst), IL Lake Zurich (Hawthorn Woods), IL Wadsworth (Beach Park), IL
Assists eligible customers to catch up on their bill by allowing them to pay a portion of their past-due balance while paying their current bill.
Date of Last Formal Update
07/18/2025
Data provided by
Lake County 211
Providing organization
NORTHSHORE GAS
Provides general and specialized gas services and resources