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Access Center | Infinity Health

219 West Washington Street, Osceola, IA 50213

Eligibility
Open to anyone
Required documents
Photo ID and insurance card, if applicable
(800) 708-5129
Voice·

Toll-Free

(641) 342-1742
Voice·

Alternate Number

(641) 895-9409
Voice·

Hot-Line

(641) 342-9000
Voice·

Main Phone

Application process
Call or visit the Access Center for services
Fees
Varies by services requested
Service area
Clarke County, IA Decatur County, IA Lucas County, IA Union County, IA
Open 24 hours a day, 7 days a week, in Osceola, where anyone in a mental health crisis can go to get help. Services provided include the following: Observation Services - Twenty-three-hour crisis observation and holding services for individuals who need short-term crisis intervention in a safe environment less restrictive than hospitalization. This level of service is appropriate for individuals who require protection or when an individual’s ability to cope in the community is severely compromised and it is expected the crisis can be resolved in 23 hours. Stabilization Services - are short-term (less than five days) services designed for voluntary individuals who are in need of a safe, secure environment that is less intensive and restrictive than an inpatient hospital in which to resolve the crisis. The individual is involved collaboratively in all aspects of crisis stabilization services including, but not limited to, admission, treatment planning, intervention, and discharge. The involvement of family members and others is encouraged.
Date of Last Formal Update
10/25/2025
Data provided by
United Way of the Midlands
Providing organization
Infinity Health

Offers medical health care and mental health care services.