Credit Counseling | ComEd - Assistance Programs
Eligibility
Current ComEd customer
Required documents
Photo ID, Proof of financial hardship for the past 30 days.
Hours
Main customer service: Monday to Friday, 7:00 am - 7:00 pm
Financial Assistance Programs representatives: Monday to Friday, 7:30 am - 5:00 pm
888-806-2273
Voice·
Assistance Programs
800-526-0844
Voice·
TTY
773-275-0900
Voice·
Working Credit
855-433-2700
Voice·
Energy Efficiency Program Inquiries
800-955-8237
Voice·
Customer Service - Spanish
800-334-7661
Voice·
Main
800-EDI-SON1
Voice·
Main
888-806-CARE
Voice·
Assistance Programs
Languages
English, Spanish
Application process
(1) Sign up online at https://info.workingcredit.org/join/comed (2) Call or email [email protected]
Fees
None
Service area
IL
Provides assistance for eligible utility customers with payment programs and credit management support, as well as home energy audits for utility savings.
Date of Last Formal Update
12/16/2025
Data provided by
211 DuPage County
What's Here
Providing organization
ComEd Assistance Programs
Provides assistance for eligible utility customers with payment programs and credit management support, as well as home energy audits for utility savings.