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Utility Service Payment Assistance | Winfield Township

130 Arbor Avenue, West Chicago, IL 60185

Eligibility
Residents of Winfield Township; Must meet income guidelines; Applicant must be customer of record with utility company.
Required documents
Proof of income for all household members Social Security Cards for all household members ITIN (Individual Taxpayer Identification Number) Utility Bills Copy of lease or mortgage.
Hours
Monday to Friday, 8:00 am - 4:30 pm
630-231-3591
Voice·

SHIP Counseling

630-231-3697
Fax·

Fax

630-231-3591
Voice·

Main

630-520-0054
Voice·

Bus Service

Languages
English
Application process
(1) Call 630-231-3591 to schedule an appointment. A phone intake will be completed to determine program eligibility. (2) If eligible, an appointment will be provided. (3) Applicants will need to provide all required documents at the time of appointment.
Fees
No fees
Service area
60190, IL 60187, IL 60555, IL 60185, IL Aurora, IL
Local unit of government providing services to residents. Services include Financial Assistance and Emergency Basic Needs Assistance, Low Income Home Energy Assistance Program (LIHEAP), as well as limited back to school supplies. Also offers Senior Citizen Bus Services and subsidized transportation to medical visits or county buildings for low-income residents. Provides temporary shelter from extreme cold/hot weather conditions during listed hours of operation. Call first to confirm availability.
Date of Last Formal Update
01/15/2026
Data provided by
211 DuPage County
Providing organization
Winfield Township
Local unit of government providing services to residents. Services include Financial Assistance and Emergency Basic Needs Assistance, Low Income Home Energy Assistance Program (LIHEAP), as well as limited back to school supplies. Also offers Senior Citizen Bus Services and subsidized transportation to medical visits or county buildings for low-income residents. Provides temporary shelter from extreme cold/hot weather conditions during listed hours of operation. Call first to confirm availability.