Skip to content
Illinois 211 home page
Report

Energy Information Services | Citizens Utility Board

309 West Washington Street, Suite 800, Chicago, IL 60606

Eligibility
None
Required documents
None
Hours
Monday to Thursday, 9:00 am - 4:00 pm
800-669-5556
Voice·

Consumer Hotline

312-263-4282
Voice·

Office

Languages
English, Spanish
Application process
Visit website for information and available resources
Fees
No Fees
Service area
IL
Provides advocacy and public information about Illinois utility companies and consumer's rights. Consumer hotline is available to answer questions and address complaints.
Date of Last Formal Update
08/22/2025
Data provided by
211 DuPage County
Providing organization
Citizens Utility Board
Provides advocacy and public information about Illinois utility companies and consumer's rights. Consumer hotline is available to answer questions and address complaints.