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Crisis Observation Services | Elevate CCBHC

405 East 5th Street, Waterloo, IA 50703

Eligibility
Open to clients ages 5 years and older who are experiencing psychiatric/psychological stress which does not require hospitalization
Required documents
None
988
Voice·

After-Hours

(833) 370-0719
Voice·

Main Phone

(855) 581-8111
Voice·

Hot-Line

Application process
Call or visit in person for services
Fees
None
Service area
Black Hawk County, IA

Offers the Crisis Observation Service (COS) is available to clients ages 5 or older who are experiencing psychiatric/psychological stress which does not require hospitalization. Provides a safe environment where you can meet with a crisis specialist, a nurse and a mental health professional. If appropriate, the COS staff may coordinate an assessment by a psychiatric nurse practitioner if indicated. COS clients must be able to maintain safe behaviors while utilizing the suite, be able to provide their own basic hygiene needs, be medically stable and willing to work with staff on intake paperwork and discharge planning. The crisis specialist may also be able to assist clients in setting up mental health appointments and services with Elevate CCBHC or their provider of choice.

Date of Last Formal Update
07/31/2025
Data provided by
United Way of the Midlands
Providing organization
Elevate CCBHC
Mental Health Services.
Crisis Observation Services | Elevate CCBHC