Skip to content
Illinois 211 home page
Report

Crisis Intervention Hotlines/Helplines | Teen Line

Eligibility
Individuals between 13 and 19 years of age
Required documents
None
Hours
Monday to Sunday, 8:00 pm - 12:00 am Text: Monday to Sunday, 8:00 pm - 11:00 pm
839
Voice·

Text

800-852-8336
Voice·

Toll Free

Languages
English; Language Interpretation services available.
Application process
(1) Call the toll-free number during listed hours to connect with a trained volunteer. (2) After listed hours, your call will be directed to Didi Hirsch's Suicide Prevention Center. (3) In case of an emergency, please call 911.
Fees
No Fees
Mental health counseling by phone or text and offers support, resources, and hope to youth by connecting with teen counselors available through email and text. After hours, your call will be re-directed to Didi Hirsch's Suicide Prevention Center.
Date of Last Formal Update
07/31/2025
Data provided by
211 DuPage County
Providing organization
Teen Line
Mental health counseling by phone or text and offers support, resources, and hope to youth by connecting with teen counselors available through email and text. After hours, your call will be re-directed to Didi Hirsch's Suicide Prevention Center.
Crisis Intervention Hotlines/Helplines | Teen Line