Consumer Protection Agencies | Illinois Attorney General - Consumer Protection Division - Chicago
115 South LaSalle Street, Chicago, IL 60603
Eligibility
Resident of Illinois
Required documents
Proof of residence
Additional documents may be required.
Hours
Monday to Friday, 8:00 am - 5:00 pm
312-814-3000
Voice·
Chicago Office
800-386-5438
Voice·
Chicago Consumer Fraud Hotline
800-243-5377
Voice·
Senior Fraud Helpline
866-310-8398
Voice·
Spanish Toll-Free Line
877-305-5145
Voice·
Health Care Helpline
866-544-7151
Voice·
Homeowner Helpline (Voice/TTY)
800-964-3013
Voice·
TTY
Languages
Spanish, English
Application process
(1) Call the consumer hotline, or (2) Fill out consumer complaint online form on website to provide personal information and details of the complaint.
Fees
No Fees
Service area
IL
Protective services for Illinois residents victimized by fraud and other unethical business practices. Services include informal dispute resolution on behalf of consumers who have complaints regarding purchases, identity theft, home repair and construction, auto sales and repairs, and heath care services.
Date of Last Formal Update
10/24/2025
Data provided by
211 DuPage County
What's Here
Providing organization
Illinois Attorney General Consumer Protection Division
Protective services for Illinois residents victimized by fraud and other unethical business practices. Services include informal dispute resolution on behalf of consumers who have complaints regarding purchases, identity theft, home repair and construction, auto sales and repairs, and heath care services.