Long Term Care Ombudsman Program | Shawnee Health Service
6355 Brandhorst Drive, Carterville, IL 62918
Eligibility
Open to any person residing in a long-term care facility
Required documents
Varies by service
Discussed during intake
(618) 985-8322
Voice·
Main Phone
Application process
Call for information or visit for services
Fees
None
Service area
Alexander County, IL
Franklin County, IL
Gallatin County, IL
Hardin County, IL
Jackson County, IL
Johnson County, IL
Massac County, IL
Perry County, IL
Pope County, IL
Pulaski County, IL
Saline County, IL
Union County, IL
Williamson County, IL
Offers support and advocacy for residents of nursing homes and assisted living facilities.
Protects and promotes the rights and quality of life for people who reside in long-term care facilities.
Works with residents and their families to resolve resident complaints and mediates solutions to problems.
Provides consultation on how to choose a nursing home or long-term care facility.
Date of Last Formal Update
07/07/2025
Data provided by
United Way of the Midlands
What's Here
Providing organization
Shawnee Health Service
Provides comprehensive healthcare services.