Skip to content
Illinois 211 home page
Report

Managed Care Ombudsman Program | Office of the State Long-Term Care Ombudsman

Jessie M. Parker Building, 510 East 12th Street, Suite 2, Des Moines, IA 50319

Eligibility
Open to any Medicaid member residing in a long-term care facility or receiving services through a HCBS waiver
Required documents
None
(515) 725-3308
Voice·

Main Phone

(866) 236-1430
Voice·

Toll-Free

Application process
None
Fees
None
Service area
IA

Offers to advocate for the rights and needs of Medicaid managed care members in Iowa who live or receive care in a health care facility, assisted living program or elder group home, as well as members enrolled in one of Medicaid’s home and community-based services (HCBS) waiver programs (AIDS/HIV, Brain Injury, Children’s Mental Health, Elderly, Health and Disability, Intellectual Disability and Physical Disability).

Date of Last Formal Update
03/11/2025
Data provided by
United Way of the Midlands
Providing organization
Office of the State Long-Term Care Ombudsman
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities.