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DFSS funds and oversees a network of overnight and interim housing shelter programs that includes over 3,000 shelter beds at 50 separate facilities operated by 29 different delegates. DFSS is integral to the coordination of shelter placement for Chicago residents. DFSS funds a delegate agency to respond to shelter requests around the clock. This includes transportation, triage and the placement of individuals and families in open shelter beds across the city. Additionally, the Shelter Placement and Resource Center (SPARC), located at 2241 South Halsted Street, offers a 24/7 in-person intake location dedicated to connecting single adults (not families) with shelter placements and providing interim basic services. The SPARC can accommodate up to 200 people awaiting shelter placement.

Serves as a homeless hotline for Madison County in Illinois.

Provides information on available shelters.