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Visitor center offering information about local options for recreation, art and history, entertainment, and more.
General Assistance provides temporary assistance for basic or special needs to low income persons who reside in Polk County. RENTAL ASSISTANCE (Potential First Month's Rent Assistance as well) may be available to those in need. For First Month's Rent - Must be able to prove the following - property must have a valid housing certificate, must be able to show that housing is affordable, utilities must be set up in applicants name and if newly employed, must provide 2-3 check stubs. **FOR UTILITY ASSISTANCE: November 1-April 30 anyone seeking help for Electric MUST go through the LIHEAP program first. Those applying for Utility Assistance from G.A. must have an acceptance or denial letter from LIHEAP. Must have a disconnect notice and 12 month billing and payment history from the utility company. For water help - call to check on availability of funds. CREMATION EXPENSE ASSISTANCE may be available to those who meet the income guidelines. MEDICAL EXPENSE ASSISTANCE may be available for medical supplies (no longer helps with prescription costs) and assistance with transportation to out of town appointments. MORTGAGE PAYMENT ASSISTANCE may be available to those needing help with their mortgage payment. PROPERTY TAX PAYMENT ASSISTANCE may be available to assist elderly (aged 65 and older) and disabled homeowners who may qualify for suspension of property taxes. TRAVELER'S ASSISTANCE may provide transient transportation expenses to person stranded in Polk County for 24 hours or less. Applicant may be eligible if they are not a resident of Polk County and is traveling to another destination where he/she has family or other housing available to them.
Supports area tourism and provides special attraction and event information to the public.
Offers vouchers for one night of lodging for those passing through the community. Can provide a very small amount of gas (enough to get to the next town) and one meal when funds are available.
Provides information to food pantries or may offer food vouchers when funds permit. If in need of shelter, will refer to the police department for a one night voucher if funds permit.
Offers vouchers when funds are available to assist those who are in need of gas for doctor visit out of town.
Can also assist with utilities when funds are available.
- Visa and passport application processing
- Notary
- Issuing emergency travel documents
- Registration of marriage, birth, and death
Provides a free service provided by the Iowa Department of the Transportation to assist motorists that either breakdown or are stranded on the interstate system. Highway Helper trucks carry tools for changing tires, an air compressor, small amounts of gasoline, as well as tie-downs for motorists who have items they need to tie down. Highway Helper is accessed by calling the local law enforcement agency at 911.
Representation of the public administration of Mexico.
Serves Mexican citizens, living or traveling in the United States.
Issues documents including Mexican passports, Consular Identification Cards, Birth Registration to Mexican Nationals born abroad, and Mexican Military Registration.
Protection for Mexican Nationals. Visas for foreigners traveling to Mexico.
Powers of Attorney / issues Power of Attorney letters.
Promotes specialized programs to education and business community.
Promotes trade and tourism to residents in Iowa and Nebraska.