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Provides in-person and virtual tax assistance to anyone free of charge with a special focus on taxpayers who are over 50 or have low-to-moderate income for the 2026 tax season. Free, year-round tax assistance is also available on the Internet. Taxpayers can post tax questions to online tax assistors by visiting the website.

Provides a food pantry.

Provides safe and sanitary housing with affordable rent.

The WIC and SNAP outreach programs seek to assure that limited-English-proficient immigrants and refugees eligible for WIC and SNAP benefits can successfully access these programs administered by IDHS.

The Illinois Coalition for Immigrant and Refugee Rights (ICIRR) administers this program through a network of community-based partner agencies.

Provides practical information for anyone to access in the areas served. Education services include agriculture, horticulture, family and consumer economics, nutrition and wellness, and youth development. The website has information about different programming options available.

Provides a registered dietitian and certified diabetes educator to help manage diabetes and eating disorders. In-person at Christopher location, but via telehealth for other locations.

Provides a nutritionally balanced hot lunch delivered Monday-Friday except for major holidays.

Offers a food pantry that provides food and other items. Items will vary from week to week but may include a selection of breads and an assortment of desserts.

Offers free group-education parenting skills classes,  subjects such as Wellness, managing or prevent diabetes, heart disease, or obesity.

Positive Parenting, focusing on discipline, temperament and development, and sibling rivalry.

Prenatal care, preparing for birth and questions and answers about breast feeding. Expectant moms are encouraged to bring support person.

Provides counseling services for adults, adolescents, and young children, including support for individuals and their intimate partners experiencing relationship challenges. Services aim to address relationship difficulties, explore alternative resolutions, and enhance marriages or committed partnerships through individual, group, or conjoint counseling sessions.

Provides guidance and support to families of individuals with Down Syndrome, through speaker events, newsletters, social events, community awareness activities, and a resource library. There is no permanent location; meetings are primarily held in the Crystal Lake area.

Provides the city government departments and other city information.

Provides counseling services for both individual treatment and group work. It can be focused on a specific issue or focused on broader patterns of thinking and behavior. Both require an individual to learn new, healthier ways to think and interact.

Online counseling option also available. An online session is conducted the same as an in-person session, with the exception of never having to leave the home or office. The format is face-to-face, in real time, over a computer.

Offers to work with surrounding communities and businesses to develop procedures and preparations in the case of an emergency or disaster. Services include testing of sirens every month, ensure safety in case of a nuclear disaster, notify the public in case of a severe weather alert, and working with companies in the local area that deal with hazardous materials. 

Offers a thrift store. Vintage clothing, women's, men's, and children's clothing, shoes when available and household items. Rise Up Program provides clothing and items for individuals facing financial hardship, displacement, or unexpected financial burdens.

Offers help with rent, water, prescriptions, dental, optical, hearing aids, and car repairs.

Provides limited bus passes for those needing transportation to and from work.

Assists in obtaining birth certificates for those seeking an ID.

Provides limited gas vouchers.

Other needs considered on an individual basis.

Requests for individual assistance may be emailed to the Social Services Desk ([email protected]).

Provides supportive services to unpaid caregivers and relatives raising children. These services promote healthier aging and seek to prevent long-term care placement of older adults. Services offered include information about legal rights, supplemental services to complement caregiver services, assistance and information about gaining access to community resources, support groups, education, and counseling for caregivers and respite care for the caregiver.

Offers a before and after school program. Services provide safe, fun, and learning activities for children. From creative arts and hands-on science experiments to games and interactive projects. Assistance with homework is also provided. Bus services may also be provided from local schools. 

Provides library services and computers with internet access.  Also offers home delivery services.