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Provides rent, rent deposit, and utility assistance for people who are in a homeless situation. Case management services are also available as part of this program.

Homeless Case Manager Counties and Contact Information:

Lyn Carlen - Housing Coordinator 217-923-3113 ext. 274, cell 217-208-9175

Courtney Arnold - Cumberland and Edgar County Case Manager 217-921-5505 ext. 276, cell 217-549-115

Alexa Nunez - Coles County Case Manger 217-961-0831 ext. 405, cell 217-549-1081

Honey Arnold - Coles and Douglas County Case Manager 217-961-0831 ext. 602, cell 217-549-2463

Greg Ridenhour - Coles County Case Manager 217-500-3120 ext. 585, cell 217-549-4122

Romana Rodriquez - Crawford, Lawrence, and Richland Counties Case Manager 618-395-5505 ext. 264, cell 217-508-8070

Provides a community institution for families dealing with child abuse, domestic abuse, and elder abuse. Services include education and prevention, contributes to the improvement of the legal system and the administration of justice.

Provides a crisis hotline for youth and their families to utilize in times of a mental health crisis.

Offers to help children in grades 4-12 develop knowledge and skills. Services include learning about citizenship, leadership, cooking, arts and crafts, mechanics and technology, horticulture, agriculture, and other subjects. To teach young people about these subjects, the 4-H program uses the learn-by-doing method of instruction.

Provides counseling and psychiatry services for both adults and youth. Services include assessment and intervention, addressing behavioral influenced problems, screenings for depression, anxiety, alcohol and drug abuse, and other mental health concerns. Follow-up care and in-person and telehealth visit options are also available. 

Services include:

-- Prenatal Care

-- Doula

-- OB/GYN

-- Family Planning

-- Pregnancy testing

-- Birth control

Provides adoption services that include, home studies for adoptions and foster licensing, direct hospital placement adoptions, adoption seminars, support groups during adoption waiting period and adoption support for birth parents.

Provides outreach support and transitional housing services to young adults experiencing a housing crisis or trying to prevent one. Outreach services offer survival aid, help finding and keeping a job, safety planning, educational supports, legal aid, medication connections, emotional support, and emergency housing. Transitional housing services allows a limited number of apartments for young adults experiencing a housing crisis. While in the housing program individuals will be taught independence, how to keep a job, assistance with finishing their education, and staying connected to lots of other services. 

Offers an employment program for adults that are neurodiverse. Each client develops their own individualized program plan based on needs and skills. Services include resume and cover letter building assistance, job shadowing, job search assistance, mock interviews and training in specific fields using virtual reality. Once a client finds a job, a Job Coach will work with them to ensure a smooth transition and continued support. 

Reimburses for funeral and burial expenses when a person's resources and all other sources of payment are less than the DHS standard payment rates. The maximum amount that DHS will pay is $1,370 for a funeral and $686 for a cremation/burial.

Offers section 8 housing vouchers.

Offers to match the caller’s legal problem with available resources, such as advice, extended representation, or referral. For most low-income applicants. Callers are screened for eligibility, and a determination is made whether eligible callers have a legal problem that falls within the priorities. If the caller’s legal problem is eligible for review for extended services, the caller is referred to one of our five regional offices. If the callers are not eligible for referral to a regional office, attorneys provide the caller with immediate advice or quick access to other information and resources.

Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.

Provides monthly income for individuals without minor children and without adequate income that can be used to pay for food, rent/shelter, utilities, medical care, or other essential items. General Assistance recipients may be required to participate in the township's Job Search and Training program unless medically exempt.

Provides Thanksgiving and Christmas meals for families.

For Christmas 2025:

In-person applications for Angel Tree program is available on the following dates in 2025:

- Oct 27-29

- Nov 4

- Nov 11

- Nov 18

- Nov 25

Hours for all dates are 10 am-12 pm and 1 pm-3 pm. Address is 422 Main Street, Belvidere IL 61008.

Applications also accepted online. Website: www.saangeltree.org

Home care services including nursing, rehabilitative therapies, psychiatric nursing services, home health aides, meal preparation, errands and grocery shopping, household assistance, and respite care.

Also offers home provider care services, including companionship, light housekeeping, and assistance with activities of daily living to help you safely stay independent at home.

Provides a no-appointment community clinic for everyday illnesses and minor injuries. On-site lab and X-ray is also available. 

Assists property homeowners, who need a small home repair completed in their home in McHenry County. Senior Services maintains a pool of volunteers and service organizations that are able to help with small handyman tasks and yard maintenance.

Staff can also provide a list to connect seniors to preferred professional service providers and individuals for private pay who have consented to a background and reference screening process. This list is a reliable substitute to choosing an unknown service provider from the phone book. Preferred providers are available to perform general home repairs and odd jobs, plumbing, window washing, waste removal, lawn maintenance, snow removal, etc. Based on availability, financial assistance may be an option for seniors who qualify."

Provides a safe, home-like daily living environment away from male Guests in the Lazarus House program. The Day center provides

Separate, enhanced space to allow women and children to focus on and more effectively achieve their goals.

Indoor and fenced outdoor play area and recreational space for children.

Additional bathroom facilities, including showers and a bathtub for children.

Classes specific to women’s issues.

Individualized attention and support.

***This is only to be used as a last resort program and all other resources MUST be used first.

The below steps must be followed to access the Unmet Needs program:

1. Connect with Prairieland United Way. United Way will direct those in need to available resources from food, to housing, and utilities.

2. Use the Salvation Army of Jacksonville. When there are no more resources available through United Way partner organizations, the Salvation Army is equipped to meet a variety of emergency needs.

3. Once the Salvation Army has exhausted all of their program options, they will reach out to the Unmet Needs program on behalf of the person in need. This program can help with rent or utility assistance, home repairs, medical (outstanding bills, ambulance services, eyeglasses, even bus passes to get to medical appointments), and transportation/car repair.

Provides low-income clients with rent and security deposit assistance to help a household maintain housing. To qualify for this program the client needs to be behind on their rent and the landlord has to have served them a legal eviction notice. The client will also be required to have some type of income (employment, social security, TANF, unemployment, etc.) to qualify for assistance. Babysitting (or some other type of working) for cash will NOT be accepted as income. A client can only be assisted every two years through this program.

Transitional Housing is designed to move homeless families from streets and shelters into temporary housing and to maximize self-sufficiency, this program is for families only and they must be homeless in order to receive assistance. Homeless means living on the street, in an emergency shelter, or a place not meant for human habitation (cars, parks, sidewalks, abandoned building, etc.) Occupancy is limited.

Supportive Housing is designed to move homeless families/individuals with documented disabilities from streets and shelters into temporary housing and to maximize self-sufficiency. Enrollment is limited based on availability.

For more information regarding any of these programs, please call or schedule an appointment. ALL PROGRAMS ARE DEPENDANT UPON AVAILABLE FUNDING, AND APPLICATIONS WILL ONLY BE TAKEN BASED ON CLIENT INCOME ELIGIBILITY AND ARE FIRST COME, FIRST SERVED.