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Federally funded supplemental food and nutrition education program intended to improve the nutritional status of eligible pregnant, postpartum, and breast feeding women, infants, and children up to the age of five. Includes family case management.

WIC participants receive ongoing nutritional assessments, medical assessments, and vouchers for nutritious foods intended to supplement their diet. WIC foods are individually determined for each participant.

Provides a food pantry and prepared meal boxes. 

Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:

- Encouraging older persons to participate in senior programs.

- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).

- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.

- Provide client advocacy to secure benefits.

Provides a home away from home for youth in care. Services provide intensive therapeutic, educational, recreational, and placement services for youth that have experienced trauma. Emergency Foster Care offers immediate therapeutic, supportive placement services for those in need of temporary care.

Runs a screening process that provides financial assistance toward eyeglasses for those found eligible.

Oversees the election process, voter registration (can be done through the state or in person at a polling location before an election), maintains current real estate and property tax information, assessment maps, state tax liens, military records, birth, marriage, divorce and death records.

Offers emergency assistance, including help with rent and utility bills, prescriptions, and transportation expenses. Provides personal hygiene and baby supplies, such as diapers and formula. Offers thrift store vouchers for clothing and household supplies.

Provides fans during the summer to eligible households.

Provides counseling and therapy services, including evaluation, assessment, and diagnosis for children and families experiencing behavioral and mental health issues.

Services include specialized support for runaway and homeless youth, offering emotional guidance and assistance in resolving underlying issues. Therapeutic interventions include Eye Movement Desensitization and Reprocessing (EMDR) for trauma recovery and Cognitive Behavioral Therapy (CBT) to address thoughts and cognitions as behaviors. Multisystemic Therapy (MST) is provided for juvenile offenders as an alternative to residential treatment, focusing on improving family relations, peer associations, and school performance.

The program also offers Parent Child Interactive Therapy (PCIT), which uses real-time coaching to help parents manage childhood aggression and defiance while strengthening the parent-child relationship. Additionally, play therapy is utilized to help children express emotions and to assist in diagnosing the source of behavioral difficulties.

Reimburses for funeral and burial expenses when a person's resources and all other sources of payment are less than the DHS standard payment rates. The maximum amount that DHS will pay is $1,370 for a funeral and $686 for a cremation/burial.

The agency is responsible for tax collection for state and local governments, regulating the manufacture, distribution, and sale of alcoholic beverages, and overseeing local property tax assessments. It also serves as the funding agent for the Illinois Housing Development Authority. Additionally, the agency provides access to tax forms, including federal and state tax forms, property tax relief applications, rent rebate and renter's tax credit applications, property value reassessment applications, utility tax exemption applications, and other related documents, which are available in physical locations or online for download.

Offers FIP (Family Investment Program) a cash assistance program for children and their families who have low income, also available to relatives caring for children whose parents are not in the home. The goal of FIP is to help families leave poverty and become self supporting, can participate for up to 60 months. FIP is Iowa's Temporary Assistance for Needy Families (TANF) program.

Provides two full-service public libraries that offer an on-site collection of books, CDs, DVDs, magazines, video games, and audiobooks.

Programming for adults and children includes storytimes, lectures, computer classes, free movies, book discussions, concerts, and crafts. Digital and downloadable content is available through the website.

Additional on-site services include WiFi, public computers, voter registration, printers/scanners, and reference and informational services.

Administers a wheelchair ramp program for rental units or home owners meeting Federal Poverty guidelines in the city of Springfield. Residents can request a ramp to be built on their home at no cost.

May require names to be added to a waiting list.